12-05-2011 12:08 AM
Hi I have a 1 yr old External Harddrive 2TB elements usb 2.0. It just started flashing today and has now become inaccessible if i reboot computer it wont go past setup unless I disconnect the ext drive and when I reconnect it I can hear the sound it makes to say it has found new hardware but the drive just sits there flashing. Any help would be much appreciated thank u all.
12-05-2011 01:08 AM
Hi, update , i have now found that the problen is a loose usb connection on the drive itself, when i wiggle it now and then it will appear on my comp, now my question is ... is it possible to get this fixed without losing any data on the disk? and could it be done locally by a eletronics person maybe? thanks all
12-05-2011 06:54 AM
If you can get the data off now do it. Is it the cable or port it plugs into? If it's the cable try another one. If it's still in warranty call WD for a new one About the only fix is to get the USB board reslodered or find a similar board. Opening the drive will void the warranty. It may be possible to connect this drive as an internal and use it that way. If the drive is still in warranry and you can get your data off without opening the drive you can RMA it.