08-19-2011 05:18 PM
I have a WD 500G Elements 1023 USB Ext HDD. Out of nowhere, it has stopped being recognised by any PC/Laptop that I connect it to. On connecting via USB, the unit makes a whirring noise, then continual low freq. beep noises for a few minutes - then silence and the HDD does not spin into gear. If I check Win 7 Disk Management , it says "The device is working properly" and also that the PC thinks the unit is now a 2TB (2048GB) Uninitialised Disk 1 waiting to be initialised/formatted and with 2048GB Unallocated. I have refrained from initialising/formatting it for obvious reasons - I need the data on the HDD - it is mainly Outloo .PST irreplaceble work files (yeah I know the data should be on a more relaible backup medium but this episode occurred mid stream in an XP-Win7 upgrade where I had to remove my data for a day - and yep in that day the HDD (purchased Feb 2 2011) goes and dies one me. Any advice on how it may be possible to recover the data without paying $300 would be appreciated.
08-20-2011 10:32 AM
I've had luck, when a drive's been corrupted and lost its partition table, using TestDisk from CGSecurity to restore the partition table. Other recovery tools may also work.
08-20-2011 03:12 PM
Thanks for the tip - unfortunately the dead Ext HDD is now being recognised as 2TB by all comouters I connect to and it is only 500GB drive. Test Desk warns not to proceed if the size it thinks the drive is, is not what it really is. So I keep on searching for an answer - without much hope!
08-24-2011 04:28 AM
09-06-2011 06:00 AM
Hello, I have the exact same problem on the exact same product : WD Elements 500G (1023).
I have a lot of important data on it (school projects and others things )
There is a way to revover data ? It's just a logical problem or it's mecanical ?
09-06-2011 07:38 AM
I have the same problem. My WD 75G drive is now not spinning out of no where. I've tried plugging into other computers and updating drives. But it's still not spinning. What do I have to do to get my music files off of it?
11-26-2011 10:04 PM
Unfortunately there was no cheap answer to even attempt to recover my data - so I scrapped the drive and it was replaced under Warranty with a newer larger storage model.