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Occasional Contributor
herrad
Posts: 2
Registered: ‎12-22-2009
0

Error in WD Data Lifeguard Diagnostics

Me again.

 

I tried performing the WD Data Lifeguard Diagnostics, and i received this eror message

 

Quick test on drive 2 not complete!

Status code=7 (failed read test element), Failure checkpoint = 97 (unknown test)

Smart self-test did not complete on drive 2!

 

I tried to check for errors with windows utility. It says that it will start after i restart windows. I do so, but... it doesn't start...

 

Trusted Contributor
Ardvark
Posts: 924
Registered: ‎12-23-2009
0

Re: Error in WD Data Lifeguard Diagnostics

Your drive is failing - get it replaced. If it's under warranty follow the link below:

 

http://websupport.wdc.com/warranty/rmainfo.asp?custtype=end&lang=en

- The Ardvark

Advisor
Arieffin
Posts: 19
Registered: ‎04-21-2010
0

Re: Error in WD Data Lifeguard Diagnostics

Community Manager
Bill_S
Posts: 7,369
Registered: ‎11-24-2009
0

Re: Error in WD Data Lifeguard Diagnostics

What kind of response are you looking for?


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