before WD Support Portal change I Open a case for my hard drive warranty extend over 2 weeks and still not resolve. after WD Support Portal changed I login to the WD Support Portal Using user profile error, RMA error products registered error nothing I can use

Poor customer service of WD and WD Support Portal web

jubei04 May 18, 2014, 4:33pm 2

Hi twasa, your case was already escalated to tech support, they should be contacting you shortly.