I visit support.wdc.com using IE-11. I sign in and appear to be recognized. I go to product registration. I enter a serial number that I have copied and pasted from the WD DLG Diagnostics report. The serial number registration is replaced with a generally blank box that says “Account” and my nam…

Website Registration for RMA

Rainman7 April 5, 2014, 4:06pm 3

I found the problem to be Internet Explorer related. I used firefox and typed in the serial nu,ber and it worked.