*UPDATE*
Turns out the goods were left at number 30 & not 19 or 21 as they originally told me!
Overall fail & i was lucky it was a trustworthy neighbour otherwise i wouldn’t of seen the item again
nor would i of recieved a refund/replacement as WD considered the item delivered, despite the UPS
screwup which would of left me out of pocket depsite this being a signed for insured courier service!!!
Overall unprofessional & poor handling by UPS with absolutely no help from WD to resolve.
Hopefully my post may offer some insight as to the flawed system & the potential losses we
customers may suffer at the hands of this flawed system, in this case i was lucky.
