02-18-2012 08:02 PM
It is crazy to ship back a external drive from Hong Kong to Singapore to get a replacement. The cost of the external hard drive is only US$120. If I return the hard disk, I need to prepare the WD approved mail package, Performa invoice, custom document and mailing cost of US$20.....Therefore, I will not do that and it means the "warranty" in Hong Kong is "no warranty" for most of the WD drive.
02-19-2012 01:02 PM - edited 02-19-2012 01:03 PM
Mmmm, maybe one of the moderators can help you escalate that problem.