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Occasional Visitor
cmtam
Posts: 1
Registered: ‎02-18-2012
0

The cost of Product Return under warranty is too high and I will not buy WD product is the future

It is crazy to ship back a external drive from Hong Kong to Singapore to get a replacement.  The cost of the external hard drive is only US$120.  If I return the hard disk, I need to prepare the WD approved mail package, Performa invoice, custom document and mailing cost of US$20.....Therefore, I will not do that and it means the "warranty" in Hong Kong is "no warranty" for most of the WD drive.

 

 

Honored Contributor
Alucardx23
Posts: 4,266
Registered: ‎01-14-2012
0

Re: The cost of Product Return under warranty is too high and I will not buy WD product is the futur

[ Edited ]

Mmmm, maybe one of the moderators can help you escalate that problem. 

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