05-28-2012 08:35 AM
I'm trying Norton Ghost as "Image" backup software. I have used ShadowProtect in the past but I cannot get it to see the driver for the WD PCI Express card. Ghost sees it, but it wants a 32-bit driver rather than the 64 (win 7) one I have. I cannot seem to find the 32 bit driver on the WD site. WD offers the SES driver, but I'm not sure that's what I need. Starting the SES download wants to reinstall the PCI card rather than just giving me a driver that I can store in a folder and point Ghost towards. Any ideas?
05-29-2012 06:31 AM
How do you know is a drivers issue? Have you try your drive with another computer? or how about another software?
06-01-2012 03:52 PM
That's a software issue. You OS is providing all the drivers necessary to view the external drives. Are you sure the software (Ghost) you're using isn't a 32 bit software?