After posting my issue in the community for weeks, I noticed (and monitored) that there are almost none helps from WD staff professionally. Are there none officially trained WD member (or administrator) helping out in the community?? What’s the use of having a community when there is no trained pr…

No trained professional from WD in the forum?!

Bill_S August 8, 2014, 3:48pm 12

No problem. And we agree, after-sales service is important. Thanks for giving us a chance to show that.