First of all, let me congratulate Western Digital for great support! I had a problem with a WD HDD and after creating my RMA I got a new one in a very few days. I could reinstall my system and start working quite fast. Also, communications were very fast and they seem to work a lot to let their customers happy. Well, they are doing it!
I understood that after I left a deposit with my credit card I would not be charged if I sent the damaged HDD to them. Thing is, I have no idea what address should I use or in what conditions they want the package to be sent in. I searched on the website, but I thought it would be quicker to ask here.
For Portugal you should use the address listed below:
Spain and Portugal
Western Digital Collection Center
C/o CEVA Logistics España S.L.
Pol.Industrial Dehesa de la Plata, 1
Parcela P9
45340 Ontígola
Spain
Keep in mind to write down the RMA number on at least 3 sides of the box. You can find all the necesary information to complete the RMA process in your RMA-Premailer. Click the link below to see it: