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is that how you’d run your business, based on everyone’s vote?  I want WD to do what I want as much as you do, but I’ve long since learned that what I want isn’t necessarily on the top of the list for everyone else.  the other thing I learned is that if ain’t getting fixed, it’s most likely cause it can’t be fixed, or it’s requiring a lot more work to fix it than anticipated.  that’s just my opinion of course.  

I don’t particularly believe that anyone is inherently good, but when it comes to money, I do know that businesses know that they can’t survive if they can’t keep customers coming back.  so I’m sure they want to fix all the problems, but whether they can is another story.