Advanced RMA issue

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1

I can’t complete an Andvanced RMA for WD HDD because of an error:

"An internal server error occurred during your visit.

We apologize for the inconvenience.
If you would like to report the error to us, please report the following error: Web Error WE20097188"

The error number is changed after next try to complete the RMA.

I need an urgent answer to make a decision quickly.
Thank you.

2

If you cannot do the RMA online, is easier for you to call tech support. 

http://support.wdc.com/contact/index.asp?lang=en

3

Problem because the site was in maintenance: " Due to maintenance on our website Some options not available where during this weekend" but it was solved today.
Thanks, it can be closed.

PS: @Alucardx23 this solution is not available during week-end… Thanks anyway for your disposability.