I did some advance RMAs a few weeks ago, but ever since the redesigned support portal went online, I haven’t been able to pick that option. The standard RMA procedure is considerably slower even when I next day the drives. Has it been temporarily disabled, or has the policy changed? Can I get an advance RMA by emailing support?
Kamokazi wrote:
I did some advance RMAs a few weeks ago, but ever since the redesigned support portal went online, I haven’t been able to pick that option. The standard RMA procedure is considerably slower even when I next day the drives. Has it been temporarily disabled, or has the policy changed? Can I get an advance RMA by emailing support?
The RMA type is selected at the bottom of the page.
I figured it out. It seems to be Chrome-releated. No issues in IE11. In chrome the option would not let me select it at all.