The process named "convert" in WD My Cloud EX4 causes severe performance and availability problems as well as unnecessary wear of hard drives. After putting many files into the EX4 unit, the convert process begins to consume CPU 100% and cause many unnecessary I/O activities on the hard drives until the owner reboots the unit.
(Update: Firmware 1.02.36 cut CPU consumption down to 40%.)
Like many others, I expect EX4 to be a 24x7 reliable storage system with good consistent performance. I do not need media streaming and cloud capabilities. I do not want to waste system resources to have my files analyzed to be classified whether they are videos or photos. I'd be more than happy if EX4 reported 100% of my files classified as "Other" without looking at any of them.
I would like WD to provide the owners of My Cloud EX4/EX2 with the Dashboard options to disable the "convert," "wdmcserver," "wdphotodbmerger," and other processes that generate metadata, thumbnails, and hidden folders so that they will never run again on a future firmware update.
On my EX4 I would like to be able to login to the console and see a screen that shows what users are connected and what files are currently open or downloading. Bonus points if I could set a throttle limit for their downloads so it doesn't kill my crappy upload speeds.
Having the Public share in WD My Cloud EX4 is a major security flaw. It allows anyone including hackers and criminals in the network to put child pornography into the product. This not only exposes the owner to substantial legal liability, but also causes severe harm to the community. Please regard it as a public safety issue of the product.
I would like WD to give the owners of My Cloud EX4 the ability to delete the default Public share or restrict the access to it on the next firmware update.
Repair the software bug in the dashboard webfile viewer so users other than Admin can use it remotely to transfer files.
Curently you can enable dashboard access and forward port 80 or 443 (443 for secure html) to then access the EX2 or 4 directly via your WAN ip. This allows you to use the built in web viewer app to upload and download files when you are away from your home. Other users that you have added to the EX4 can log in via there own username and password and they will be shown a limited version of the dashboard with only the viewing rights to the directories that you have assigned them. However, they can not download, or upload anything which makes this useless for sharing files.
So to summarize, remote dashboard access as the admin works perfectly, remote dashboard access as a sub-user is useless.
I have also noticed that if I login to the admin account, then logout and back in as a subuser on the same PC, the sub-user account works perfectly. However I can't go to my users homes and login then logout so they can have access...
Getting this fixed would solve a lot of file sharing problems for everyone.
I would like it (and I am sure other people will find use for it too) that somehow we can have BitTorrent Sync as a 3rd party app to install on the My Cloud EX2/EX4:
I have been waiting for the dropbox app to re-appear but considering that BitTorrent Sync does not connect with a server online and is only syncing with your devices, I think this will make it more like your "own personal cloud".
After attaching a WD MyBook drive via USB3 port to the EX2, I realized the whole drive becomes a share and that too a public share, allowing all my users coming in from outside to delete stuff there.
1. I would like to create shares from specific root directory folders on the USB drive and not the whole USB drive to become a share.
2. More importantly, I would like to configure permissions on this share from the attached USB drive. I have friends coming in from outside and I would like to be able to configure who has what access on this share. Without at least this level of permissions, this USB facility on the EX2 is really not secure for most users.
3. Finally, I would like to be able to turn ftp ON or OFF on this USB share - just like the shares on EX2 where I can turn ftp ON/OFF individually on the shares. For example, I chose to turn ftp off for the Public share but kept ftp ON my other EX2 shares, and would like to do the same to the USB attached drive share.
FYI - I am using a Windows formatted USB (My Book) drive for the USB share.
Please include the ability to make USB shares private. Currently, USB shares are public and open to everyone. The NAS is unusable as a shared device unless all users are assumed to have full read/write access to the data on the USB device. Apparently, previous versions/generations of WD NAS did not overlook this critical feature. This missing feature seems to be a glaring omission in the EX4.
Currently on the EX2, we have the ability to create remote backup jobs. Once created, however, there is no way to EDIT the job. In order to change any of the parameters on the job, one must delete the current job, and create a new job with the same job name as the one deleted to prevent a new copy of the source data to get backed up to the destination drive.
Please add the abiltiy to edit any one of or all the parameters of an existing Backup Job:
Add / remove shares
Change backup "TYPE" from Copy to Synchronize (or visa versa)
Change job from Autoupdate OFF to Autoupdate ON (or visa versa)
The process named "convert" in WD My Cloud EX2 causes severe performance and availability problems as well as unnecessary wear of hard drives. After putting many files into the EX2 unit, the convert process begins to consume CPU 100% and cause many unnecessary I/O activities on the hard drives until the owner reboots the unit.
Please implement solution to this also for EX2 My Cloud Device!
byjimmyfwalker01-11-201407:38 AM - edited 01-11-201407:43 AM
I would like to have the ability to backup my enitre EX4 to an external USB drive. I know the feature is already in the unit, but you have to schedule one folder at a time, so it would be nice to schedule the whole unit, and then only have it backup the files that have changed, and not the whole unit. It could be kept in one folder on the USB drive, instead of creating individual folders with dates and times. Also would like to see the ability to remove permissions from the USB backup share so that you can restrict who sees all the data from the EX4.
I had recently submitted an idea to be able to backup the entire EX4 on a schedule, instead of setting up each individual folder, and then manually kicking off the backup. The idea was rejected by WDC, stating they would not support that feature on the EX series. I hope that was a mistake - really you won't support the function to backup the entire device on a schedule? If that is the case I will have no use for this device, and will need to purchase a different unit. Please WDC, make this happen.
I'm using My Cloud drive and I've created a public media share that I'm using to store music, pictures, and videos. I need this to be public so various devices (TV, xbox, etc) can access it but that means that anyone on my network (friends, family) could accidentally delete everything in that share. I'd like to set guest access as read only on that share to prevent that.
It seems like it would be fairly easy to add a guest read only flag to the dashboard GUI since I believe this maps directly to the samba config keyword "read only = yes" (or writeable = no) which is already part of the /etc/samba/overall_share file. I tried setting this option (via ssh) and it does work (it makes it read only), however the valid login list (write list field) is being ignored for some reason so if I set read only to yes, then I can't write to the share even though I connect to it as a user in the writeable list. Not sure why that's the case...