Cannot connect to My Dashboard

Have you downloaded and perused the complete user manual?

FYI, the MPW doesn’t connect to the internet as you are describing/thinking it should.  The manual tells you to first connect your mobile device to the MPW unique wifi signal, THEN via its dashboard seen in a browser) you set up the MPW to connect to your home network, hotspot, etc.  Only then will you have internet access.

I doubt the files you upload go into the same file, but they do go into the same FOLDER.  It is up to the user to move the files into separate folders of their choosing.