Mycloud fails to post cloud user email [ Failed to update device user. (400068) ]

My Cloud OS 3 Personal & Network Attached Storage My Cloud
3

I just waxed the entire drive instead, updated the firmware, then did a complete factory reset

now i can copy files from inside my local lan

drive still not useful ( for me at least ) on the cloud as per the well documented 1244 errors

http://community.wd.com/t5/My-Book-Live/error-1244-when-attempting-remote-access/td-p/346069