Go into the mycloud ui, cloud section, select a user, click the email tab, and Failed to update device user. (400068) A whole series of problems started when I added a second user that had the same first name, it just wholly busted the device ,making a ‘chris’ and ‘chris2’ , but all of a sudden c…

Mycloud fails to post cloud user email [ Failed to update device user. (400068) ]

tnynyn November 1, 2013, 4:26pm 2

Got to “Cloud Access” in the dashboard, what does the status say? Make sure uPNP is enabled on your router.