Unable to add users through dashboard

So while i will admint that i have been playing around with adding a ssh user that only has read only access to my shares (for sftp use). Though all the original files /etcpasswd   and /etc/group are still intact, permissions etc

It now seems that when ever i try to add a new user even through the cloud dashboard gui i get an error “400048” and the user doesnt created. If i reload the page, i see a user “0” created there.

i can see the same “0” user in the /etc/passwd file also

0:x:1000:1000::/shares:/bin/sh

Now i can rename the user from the passwd file, the change reflects in the dashboard. Though i cannot change the share access for that user… The buttons are stuck on no access.

I can delete the user from the dashboard… So lost…

any clues…

EDIT: seems like i have the same issue on my other cloud drive also.

Could it because i had renames the original cloud user to my desired username ? though the user is part of the “administrator” group

www-data:x:33:root,nobody,daapd, alishare ,0
administrators:x:1001: alishare

Hello, have you tried doing a Factory Restore?

Manual

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705103.pdf#page=87

Thanks,

But a factory restore should not always be a “fix” for everything. For sure it will resolve the issue but I would like to know where the problem is.