I am now 8 hours into first install and after much searching am coming to the conclusion that WD have released a product saying it works with Windows when a major part of its functionality does NOT. I purchased the product for family use wanting to set up 3 users with some common (public) files and some private files for each user. All the documentation and sales blurb implies this is possible and yet I cannot see that it can be done. I’ve read about disconnecting network drives using command prompt - even if that were suitable function for my kids to use!! - yet that seems to require a reboot everytime one changes between a private share and a public share or a change of user and is not practicable
Does anyone have
a) a solution
b) a release date for a fix
c) a workable work around
d) the number of Trading Standards to report mis-selling?
Please give more details of how you are setting up the shares and what issues you are having specifically. This will help you get more answers than ranting.
Set up 3 Cloud users, all with different usernames and passwords
set up 4 private shares, 1 for each user and 1 shared by 2 users
copied some files to public share
then when try to copy files from anywhere to one of the private shares, get windows message about entering passwrods and user names.
however no usernames or passwords are accepted.
research this forum and Windows and it seems Windows only allows network connection to have the same user name and password
tried advice to disconnect network drive using windows command but then have to reboot which isn’t going to be workable in daily use as any one user will be needing to access private and public shares, and through their own cloud usernames.
Go to the dashboard > Shares. Click on any share that you created that is Private. Look at the bottom where it says User Access. Did you set to Full Access for the user? (theres three icons, Full Access, Read Only, and No Access)
research this forum and Windows and it seems Windows only allows network connection to have the same user name and password
tried advice to disconnect network drive using windows command but then have to reboot which isn’t going to be workable in daily use as any one user will be needing to access private and public shares, and through their own cloud usernames.
Any ideas?
Well, you’re partially correct.
Windows only allows one set of credentials to connect to a NAS – Per Windows User.
So if you have multiple people using the same Windows PC, then each should have their own Windows account.
But either way, if you’re using the command to disconnect, you should not have to reboot… this is something I do frequently and have never had to reboot.