Cloud access not working

My Cloud OS 3 Personal & Network Attached Storage My Cloud
4

The following link will take you to ftp information in the Knowledge Base.

 

http://wdc.custhelp.com/app/answers/detail/a_id/2680/session/
L3RpbWUvMTM5MTYzNjU2My9zaWQvMlJPbE5iTWw%3D#cloud

 

I hope this helps.