I am facing a problem that others also seem to have faced:
a) can’t add access in the remote access - given the message:
-
30000 - Unknown error. Please ensure you are not facing network connectivity issues and try again.
(save_mobileaccess_403).
I tried to change the MBL IP from dynamic to static adding gateway and DNS as well, I also tried the WD standard advice to perform a full factory restore or make the 4 second reboot, nothing seems to help solve this , I am on a Macbook pro, OSX 10.7.5.
I suppose these issues are also related to:
b) I can’t register my product
c) I can’t update to the most recent firmware, as it just says it is fully updated.
Well I hope somebody can be able to help me solve these problems…
Thx.