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Advisor
joaolkf
Posts: 16
Registered: ‎04-25-2013
0
Accepted Solution

no access to dashboard or SSH

Hi,

 

As soon as I bought my MBL I installed Transmission via SSH flowwing this directions: http://jimcloudman.com/post/8589011760/add-transmission-to-western-digital-mybook-live-nas . Later I upgraded the firmware and transmission stopped working. So I reinstalled transmission, only that while installing it started to 'upgrade' a bunch of system files. After that my Dashboard stopped working (it loads the sidebar but fails at loading anything else). I've tried to hit the Reset button to see if things got back to normal (big mistake!). Now the Dashboard still doesn't load and I can't access it through SSH anymore. Hence, I can't do any firmware up or downgrades or anything. I can still read and write on the drive, but that's it. I need a way to restore the firmware that doesn't involve the dashboard or SSH.

 

Any ideas?

Honored Contributor
nfodiz
Posts: 2,254
Registered: ‎11-20-2010

Re: no access to dashboard or SSH

[ Edited ]

Sure thing...

 

http://community.wdc.com/t5/My-Book-Live/GUIDE-How-to-unbrick-a-totally-dead-MBL/m-p/435724

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Honored Contributor
nfodiz
Posts: 2,254
Registered: ‎11-20-2010

Re: no access to dashboard or SSH

[ Edited ]

Then after you debrick, use this guide to install Transmission safely to the newer MBL firmwares

 

http://community.wdc.com/t5/My-Book-Live/GUIDE-Install-Transmission-2-77/m-p/558638

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Advisor
joaolkf
Posts: 16
Registered: ‎04-25-2013
0

Re: no access to dashboard or SSH

sorry, do you mean this post: http://community.wdc.com/t5/My-Book-Live/GUIDE-How-to-unbrick-a-totally-dead-MBL/m-p/435724 ?

what's the name of the post you are refering me to?

Honored Contributor
nfodiz
Posts: 2,254
Registered: ‎11-20-2010

Re: no access to dashboard or SSH

Yep that's it :smileyhappy: I'm having trouble pasting links from my tablet

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Advisor
joaolkf
Posts: 16
Registered: ‎04-25-2013
0

Re: no access to dashboard or SSH

this looks sort of extreme... but if I can't find any other way, it will have to do.
I just reboot the MBL to see what happens and it doesn't want to boot again, it got stucked on a solid yellow light for 10min now.

Honored Contributor
nfodiz
Posts: 2,254
Registered: ‎11-20-2010
0

Re: no access to dashboard or SSH

[ Edited ]

I wish you would have posted this before you hit the reset button and lost ssh... Would have been a 10 minute fix

 

Updated my posts with links to the debrick guide and a guide to install Transmission from Optware that WON'T brick your drive

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Honored Contributor
nfodiz
Posts: 2,254
Registered: ‎11-20-2010
0

Re: no access to dashboard or SSH

There is no other way than to take the drive out of the case once you lose dashboard and ssh :smileysad:

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Honored Contributor
nfodiz
Posts: 2,254
Registered: ‎11-20-2010
0

Re: no access to dashboard or SSH

[ Edited ]

This guide would have fixed your drive if you didn't hit the reset button, which in turn rebooted your drive with modified system files that bricked the OS into a state that it wouldn't boot

 

http://community.wdc.com/t5/My-Book-Live/GUIDE-Restore-Downgrade-firmware-via-the-reset-button/m-p/4...

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Honored Contributor
nfodiz
Posts: 2,254
Registered: ‎11-20-2010
0

Re: no access to dashboard or SSH

[ Edited ]

Jim Cloudman needs to take that guide down. This is the second drive he has bricked this week

 

He does put this disclaimer at the top though so I guess I can't blame him

 

UPDATE March 22, 2013: With the latest updates to the MyBook Live, this article may no longer be current. It is possible that an installation gone wrong could brick your device! Please exercise caution. Further, I regret that I cannot provide support for any issues that may arise, and I cannot be held responsible for any issues that may occur.
Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
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