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Trusted Contributor
Ardvark
Posts: 924
Registered: ‎12-23-2009
0

Re: new My Book LIve

[ Edited ]

Myron wrote:

Hold on a second.  So...  Performing a Full factory restore or a Quick factory restore from the Dashboatrd UI will wipe /DataVolume but using . . .

 

/usr/local/sbin/factoryRestore.sh noreformat

 

. . . will perform a full factory restore BUT will NOT reformat /DataVolume leaving all the user data absolutely and completely 100% intact and in-place?



What he said..... :robotsurprised:

 

 

Can we get an option for this in the menus?

- The Ardvark

Honored Contributor
Myron
Posts: 1,276
Registered: ‎05-01-2011
0

Re: new My Book LIve

How annoying and disappointing is that for all the people who have lost loads because of a normal factory restore.

 

Thing is, I've seen this "noformat" option but didn't think much of it. Thought it was just a erroneous comment left in my accident.   :smileyindifferent:

Occasional Visitor
sparqy2000
Posts: 1
Registered: ‎12-20-2011
0

Re: new My Book LIve

I am having the exact same issue.  You described it perfectly.   My MBL is updated with the latest firmware as of 12/19/2011 (I'm not in front of it right now, so can't look at the exact version). 

 

I am running Windows 7 and don't have any firewalls enabled.   My drive is on an internal network with manual network settings.   The settings are set the same as my other machines (with the exception of IP address of course) that can access the internet just fine.  I have tried DHCP as well.  Nothing seems to work.  Still can't get to shares or users w/o an error.

 

Have you been able to find a workaround for this yet?  Did you try the restore to factory defaults?  If so, did it work?

 

Thanks

Occasional Visitor
RonaldWidha
Posts: 1
Registered: ‎12-23-2011

Re: new My Book LIve

I had the same issue as described above. Followed the advice of the folks here to reset to factory default without reformatting. and it works! Users and Shares tab are no longer throwing error.

 

The steps are the following:

1. enable ssh on your WD MBL by following steps here: http://community.wdc.com/t5/My-Book-Live/Telnet-or-ssh-my-book-live/td-p/87065


MyBookLiveUser wrote:

Load the Mybook UI go Settings > Utilities > Import / Export Current Configuration

 

Export the current configuration, open the file in notepad (Wordpad screws the formatting so be careful), find the bit that says: ssh_enable="disabled", change to ssh_enable="enabled", save the file

 

Now back in the Mybook UI go Settings > Utilities > Import / Export Current Configuration and import the file you have just saved.  The Mybook reboots and hey presto SSH is enabled.

 

On mine the login was root / welc0me  (that is welcome with a zero instead of an oh).


2. If you use Windows, download putty:http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html

Run it and put in the ip address of the MBL. 
Password is:welc0me

 

3. run /usr/local/sbin/factoryRestore.sh noreformat

reboot.

 

4.  voila!

Honored Contributor
Myron
Posts: 1,276
Registered: ‎05-01-2011
0

Re: new My Book LIve

[ Edited ]

Or just enable SSH by firstly logging into the Dashbourd UI then using the URL:
http://MyBookLive.local/UI/ssh

 

Enables and disables SSH without a the NAS needing a reboot.

If you've changed the name of you NAS then substitute `MyBookLive` for the name of your NAS.

Occasional Visitor
Aussomme
Posts: 1
Registered: ‎01-03-2012
0

Re: new My Book LIve

How does one enter this command line in Terminal? I'm having the same trouble as described above!

Honored Contributor
Myron
Posts: 1,276
Registered: ‎05-01-2011

Re: new My Book LIve

[ Edited ]

I know how to do this on Wiindows.  Not sure how to start a terminal sesion on a Apple MAC.

 

PuTTY.jpg

 

  • Login to the Linux shell using the user-name and password revealed to you when you enabled SSH.

You should now be at the Linux command prompt where (at your own risk) issue commands and invoke scripts and programs.

 

From what I've read elsewhere, move everything you wish to keep into the Public folder before invoking a non-destructive factory restore.

Occasional Advisor
emailjimmy
Posts: 5
Registered: ‎12-11-2011
0

Re: new My Book LIve

Thanks for the response (I've been on holidays) - I'm just backing up my critical files and then I'll give it a go.

Honored Contributor
Myron
Posts: 1,276
Registered: ‎05-01-2011
0

Re: new My Book LIve

Always good to keep a recent back-up of stuff you may wish to keep.  Like tonight I'll turn on my other NAS that's my back-up, start the Safepoint back-up task and go to bed.  :smileyhappy:

Occasional Advisor
emailjimmy
Posts: 5
Registered: ‎12-11-2011
0

Re: new My Book LIve

Thanks!

 

the restore worked (and files are intact).

 

better support here than the telephone support provided by WD.

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