My book live 2tb wired connection problem

WD Legacy Products My Book Live
1

Hi all,

I can connect to shared folders only when my pc is wireless connected to the router.

When I connect my pc to the router with the ethernet cable, there is no way to see/map/surf folders on NAS.

The same problem appear both on W7 and my girlfriend’s macbook.

Can anybody help me?

2

Can you describe what happens when you try to connect?

Any error message or screen shot will help

3

do you have the same DNS address assigned in the IPv4 settings of your wireless and wired network devices?

4

Does not happen anything when I try to open Public folder from WD quick view utility directly, and when I try to map the folder or open it from a shortcut it ask me a psw, but I have not a psw set on my device.

I had the same result on a different router with different PCs.

if you mean the same DNS Server adress both in ethernet and wireless yes, my router works as DNS serves as well (and I can’t set different DNS for ethernet and wireless).

5

Nothing change when I connect MBL directly to my PC…
Moreover, I tried to view files from browser UI and “my documents” folder (on my pc) was opened…

6

try putting both the wirless adapter IPv4 DNS and the wired NIC IPv4 DNS to 8.8.8.8 just to see if that resolves the issue.

7

i had this problem the other day, i simply disabled my nic and then re-enabled it through the diagnose problem dialogue

in windows 7 to update everything, it worked fine after that.

1 Like
8

i just had the same problem, i wouldn’t see my drive anywhere. i connected my drive directly to my pc deleted my network card and restored by itself…now its all good thanks