Mkv not supported

I have my book live 3 TB network drive using 02.42.03 – 027 firmware and wd media server. I’m using samsung d6500 tv as dlna renderer. When I try to open mkv movies using samsung tv they are not working. There’s no prompt even shown on tv. The file is not opened and it gets back to menu. Any ideas how to fix this.

Please try posting the media info.

http://sourceforge.net/projects/mediainfo/

For example this file’s not working:

General
Unique ID : 220246638448410672665528174749780929523 (0xA5B1F5A940B58E97B1BEEE8A84C9EBF3)
Complete name : \192.168.1.14\Public\Shared Videos\film.mkv
Format : Matroska
Format version : Version 2
File size : 1.80 GiB
Duration : 2h 15mn
Overall bit rate mode : Variable
Overall bit rate : 1 900 Kbps
Encoded date : UTC 2011-01-29 07:07:13
Writing application : mkvmerge v4.4.0 (‘Die Wiederkehr’) built on Oct 31 2010 21:52:48
Writing library : libebml v1.0.0 + libmatroska v1.0.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 3 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 15mn
Bit rate mode : Variable
Nominal bit rate : 1 706 Kbps
Maximum bit rate : 10 000 Kbps
Width : 1 280 pixels
Height : 688 pixels
Display aspect ratio : 1.85:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.081
Writing library : x264 core 112 r1867 22bfd31
Encoding settings : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=4 / sliced_threads=0 / slices=4 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=1 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=2 / weightp=0 / keyint=24 / keyint_min=2 / scenecut=40 / intra_refresh=0 / rc_lookahead=35 / rc=2pass / mbtree=1 / bitrate=1706 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=10000 / vbv_bufsize=15000 / nal_hrd=vbr / ip_ratio=1.40 / aq=1:1.00
Default : Yes
Forced : No
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 2h 15mn
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Default : Yes
Forced : No