This is my first post so apologies if I’m in the wrong place.
I have a MyBookLive and have recently added my photo collection from a Mac without any issues. All files seem to be in a JPG format and display fine.
I then added some new photos from a PC running Windows 7 and they seem to be unreadable in the WD MyCloud app. They have a .jpg extension with a weird symbol after it as opposed to the .JPG extension that the rest have. There is a question mark on each file icon and I can see from the file size that the files aren’t empty.
I would attach a screenshot but can’t see any way of adding attachments.
After getting no joy I have deleted the originals and copied and pasted from my Mac over WiFi which has worked.
I wonder if the error was due to the fact that I added the first time directly from a flash drive connected by USB to a Windows 7 PC which in turn was connected to the drive via ethernet.