Error 1244 when attempting remote access

This is not really a solution - it is a work-aroung that requires an act of God and an hour of work.  The act of God lies in finding a remore computer that manages to get the certificate installed correctly.  I havce tried to access my files remotely from 3 different computers, with the same certificate error followe by 1244 error code on each computer.  WD - what gives?  I paid a lot of money for this hardware - I really kind of expect it to work.