ive had a few replies from wd on this matter and still havnt got anywhere with it all … they send me links to follow to install twonky etc and because it wasnt on there in teh first place it wont let me install …i reply to them and still a week before i actually get a response… this is quite possibly the worst customer service ive ever had from a company with a device thats obviously not fit to do the job intended … it works great as an external hard drive for storing files but the media streaming lets it down completely … ive emptied the drive and done system factory restore and all that and still having same issues now ive loaded stuff back on . i think im going to save my energy and save some cash for a decent alternative to this product.
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