Window 7 can't find My Book Live 2TB

I have exactly the same error, something to do with windows 7 not being able to resolve the name so wdbooklive or whatever it’s called cannot be seen it give a 0x80070035 (?) error if you try to network the drive.  It can be seen via it’s IP if you type this into explorer.  However this takes me to the dashboard not the folders…

Someone suggested that you use the same name and password for the WD user as they have in windows, this didn’t work for me.