Will not retrieve my files

I did a backup.  The program moved all my files onto the My Book Live and deleted the files from my laptop.  When I try to retrieve them it will not retrieve all my files.

Joel

Is there a question in there somewhere?

Joelchris wrote:

I did a backup.  The program moved all my files onto the My Book Live and deleted the files from my laptop.

That’s not like any backup program I’ve ever seen…  A backup program should not delete the originals…

I can not get my files back.  When I retrieve the files it shows two groups. One says retrieved and other.  I can not get my files from other group to go back on my laptop where they should be.

How do I get my files back?

Joel

Joelchris wrote:

… it shows two groups. one says retrieed the other.  

I’m sorry – I don’t understand what that means.

There are two groups under retrieve.  One file says retrived.  The other file says Other.   I can not get the files from Other to go back on my laptop.  

I can not get my files back.

…and what Backup program are you using?

WD Smartware

Any help?