Wd2go can't access anymore

Hello,

How did you with the level 2 call?

I can log into wd2go.com and I can see my external. When I click on it to open it asks for my NETWORK DRIVE PASSWORD. I have tried all the passwords that I have, to no avail. I then reset it. Logged in again from wd2go.com, and the same problem occurs.

The App works fine on my Galaxy Tab, and I can access my files (except I haven’t worked out which format the movies need to be in for me to watch).

I am working from a ‘Lamborghini’ laptop.

Any help please.