Wd2go can't access anymore

I’m having the same problem. I’ve tried just about everything.  In all permutations, the MBL dashboard tells me I’m connected and port forwarding is working.  I can successfully log into wd2go, but when I go to View Shares, I get the HTTP Error 404.  I’m using a Cisco WVRS4400N router.   I’ve tried the following:

  1. MBL Static IP and DHCP. 

  2. Desktop with Windows 7 Ultimate 64 bit and IE9, Desktop with Windows 7 Home 32 bit and IE9, Laptop with Windows 7 64 bit and IE9, netbook with Windows 7 Starter and Chrome

  3. Router firewall turned on and off.

  4. Windows firewall is off in all permutation above.

Interestingly, I installed the mobile app on my iPhone 4S, and everything works fine.

I called tech support today and the level 1 tech was quite anxious to help, but in the end could not.  I have a case number and will call in to level 2 support on Monday. I’ll post resolution here if there is one.