I’m convinced there’s a problem with the Dynamic DNS that Wd2go is using. My remote access was working fine for about 50 days until I ended up disconnecting the network port on my drive. When I plugged the drive back in it switched to relay. Periodically it will switch to direct, but the dynamic address (the mybooklive.device######.wd2go.com address, when ###### is your device id number) won’t update to my home ip address. So if I try to connect it says it can’t find the drive.
If your drive says port forwading is enabled, most likely you’re running into the same problem as me where the ip address is still referring to the relay ip address and not your home ip address. In my case though the drive will switch back to using the relay ip address for awhile. When it does that you should be able to connect.
I wish there was a way to force update the ip address since that would get things working.
