12-16-2012 03:44 PM
I have an error when I try to access my wd2go wirelessly from a remote location. When I click on my device shown under my account it opens the password screen, I type it in. Then It says shares, there is a white screen where the folders are going to be and it says, error click for details. So I click on that and it gives me a Application Error popup it says, ClassNotFoundException
Details, Ignore, Reload
I click on details and It brings up a java console.
I need this resolved ASAP please.
12-16-2012 04:11 PM
Although we can't see your images until a moderator approves them, I'm guessing from your description that your Java Runtime Environment needs to be updated or re-installed.
Go into Add / Remove programs.
Sort by PUBLISHER.
Look for ORACLE and / or SUN.
Then look for Jave (something) Update (something) and remove all instances you find.
Reboot as needed during the uninstalls. If the uninstalls don't require a reboot, reboot anyway when you're done uninstalling the last one.
Then go to www.java.com and install.
12-16-2012 04:20 PM
12-16-2012 04:24 PM