Reply
Regular Visitor
Jazriel
Posts: 4
Registered: ‎03-12-2012
0

Vista x64 Driver Issues Windows Update DRIVER_STATE_POWER_FAILURE

This is really, really annoying. I just did a reformat of my laptop (mainly because of other issues but this same problem was the initializer).

 

Story:

MyBookLive on Network.

Go to Network window in Vista x64.

Run the icon for MyBookLive, Windows says that it needs drivers for it.

I click search for and install (recommended)

Windows Update proceeds to install the drivers. It doesn't time out or become unresponsive, but it doesn't seem to complete.

Try to restart computer, it takes forever to shut down and ends with BSOD DRIVER_STATE_POWER_FAILURE

Now I'm trying to uninstall MyBookLive under System Devices in Device Manager, that starts uninstalling, but doesn't seem to want to complete either.

Disabling the same option in Device Manager leads to Device Manager becoming unresponsive.

 

 

 

Really not impressed that a simple OS-based driver search+install can fail so horribly.

Regular Visitor
Jazriel
Posts: 4
Registered: ‎03-12-2012
0

Re: Vista x64 Driver Issues Windows Update DRIVER_STATE_POWER_FAILURE

Problem signature:
Problem Event Name: AppHangXProcB1
Application Name: mmc.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e02760
Hang Signature: 5c26
Hang Type: 128
Waiting on Application Name: svchost.exe:smileytongue:lugplay
Waiting on Application Version: 0.0.0.0
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Hang Signature 1: 38ce8bb6bbfb7fdc640b9c0edc650f19
Additional Hang Signature 2: 910c
Additional Hang Signature 3: 76b7c2b3e5f0f1a941ffdebbe4474a52
Additional Hang Signature 4: 5c26
Additional Hang Signature 5: 38ce8bb6bbfb7fdc640b9c0edc650f19
Additional Hang Signature 6: 910c
Additional Hang Signature 7: 76b7c2b3e5f0f1a941ffdebbe4474a52

 

That's what I get when I close Device Manager after it stops responding when I try to disable the MyBookLive line.

Honored Contributor
TonyPh12345
Posts: 22,671
Registered: ‎01-11-2010
0

Re: Vista x64 Driver Issues Windows Update DRIVER_STATE_POWER_FAILURE

Hmm.   Interesting.

 

The WDTV Live doesn't have or need "drivers."  It's a NAS.  ... any idea what this "driver" you were installing was expected to do?

 

 

===Live SMP / Live Hub x2 / Live+ / Live x2 / 24 TBytes of QNAP + WD NAS ===
Regular Visitor
Jazriel
Posts: 4
Registered: ‎03-12-2012
0

Re: Vista x64 Driver Issues Windows Update DRIVER_STATE_POWER_FAILURE

No idea. All I know is that I'm very upset that I have to system restore and lose my 20 hour Dragon Age: Origins save. Not the end of the world, but if a product is trying to install drivers when it doesn't need to, and consequently screwing up my system/OS, then good luck ever getting my business or the business of any of my friends.

Regular Visitor
Jazriel
Posts: 4
Registered: ‎03-12-2012
0

Re: Vista x64 Driver Issues Windows Update DRIVER_STATE_POWER_FAILURE

Restarting some of the services associated with System Restore. Upon another BSOD during shutdown and a restart, this appeared:

 

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8003CBBBB0
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini031412-01.dmp
C:\Users\Mason\AppData\Local\Temp\WER-43758-0.sysdata.xml
C:\Users\Mason\AppData\Local\Temp\WER4172.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

 

 

And now my System Restore isn't working either. Granted, I don't know if it would have worked before this ridiculous situation occurred, but it's just another nuisance that has popped up. If I have to do another OS install because of this, I should look into legal action. MyBookLive destroyed my data and caused a lot of upset for me, it's qutie frankly ridiculous.

Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines
Copyright © 2001 - 2014 Western Digital Technologies, Inc. All rights reserved. | Trademarks | Privacy | Community Terms of Service | Site Terms of Use | Copyright | Contact WD