The link you provided wasn’t quite what i needed, but you were absolutely correct about SSH.
About the same time I read this I got that call back from WD Level 2 support who also had no explanation as to how the shares disappeared.
He connected to my desktop remotely, downloaded and installed “winscp511setup.exe” then enabled SSH through the dashboard.
Go to “mybookliveduo/UI/Ssh”, no quotes, enable SSH then fire up WINSCP.
Since we were able to see the data, we simply moved it to the Public share and I think I’m good to go.
Not sure if I’ll be messing with private shares anymore, or if I can consider this just a fluke.
Thanks!
