Smartware does not recognize MyBookLive any longer. But I Urgently need a Restore

WD Legacy Products My Book Live
2

Hi gerhard_s, have you verified if there are any firewalls installed on your PC that might be blocking Smartware? If you have access to the My Book Live you should be able to map and access the Smartwarte share, from here you can access the backup folder and manually copy the files. 

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