Unfortunately, it doesn’t work for me. It just seems to ask intermittently for a password. I’ve never set one for the drive either. It has worked flawlessly until this last update. So last night, I reset the drive, uninstalled and reinstalled the software, and finally got it to open again without the password. Started a new backup, which worked fine for about two hours. Went back and looked, and Smartware had closed. I reopened it, and it asks for a password again. And, nothing appears to have been backed up.
Tried everything, including putting it as public. Worked with it so much last night, I’m ready to just throw it in the trash and get something else.
I absolutely blame the software, and don’t feel it does this “by design.”
