Safepoints broken due to wrong encoding of filenames

WD Legacy Products My Book Live
1

I use SafePoints with my MyBookLive (1TB, newest firmware 02.32.05-046 : Core F/W) to backup my data to a share on a Windows 7 PC.

However, all filenames on my MBL which contain non-English characters are screwed up on the Windows share.

Example:

MBL: “Bücher” => PC share: “Bücher”

Looks like a bug with UTF encoding which makes this advertised feature completely useless!

Any hints or recommendations?

Thanks, Hans

2

that looks like a PC issue and not MBL.

It might have to do with locale and language.

http://windows.microsoft.com/en-US/windows7/Change-the-system-locale

3

Thanks Shabuboy, but this we can safely exclude. The windows help entry you are referring to addresses old _local_ windows programs which have problems with locale.

In my case however no local progam is involved. Furthermore, I for sure checked that the Windows share is behaving correctly if I connect to it from other systems (laptop, smartphone). All can nicely create those filename with non-English characters in a correct way.

Therefore I need to assume that the issue is indeed on the MBL side.

So, any further hints and help is highly appreciated!