Safepoint Error

WD Legacy Products My Book Live
1

I created a safepoint a few weeks ago that updates every Sunday. However when I look at the Safepoints in the web UI I have a red ! icon saying an error occurred and to click retry. I do that and it completes successfully however that error icon never goes away. Using the latest firmware (just updated 2 days ago) but it was there before.

Any ideas?

2

Hi,

If you put the mouse on top of the icon, does the icon display any error message?

Try resetting the device to see if the unit updates the information.

3

Yes just that an error occurred. What I did was run the weekly backup manually via ssh and after it completed successfully that went away.