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Valued Contributor
whsbuss
Posts: 200
Registered: ‎03-31-2012
0
Accepted Solution

SafePoint Problems

I have a USB drive connected to my router to create a safepoint backup. It starts the process but I get a few getstatus errors and I click OK. In SSH I can still see the  rsync processes running and its populating the USB drive. But when I login to the UI and click the share point screen it shows an old in-progress screen with only 3% complete, yet the drive already has more than 30GB copied (total on MBL is 148GB).

 

Here's the last few entries from /var/log/wdnas.log

 

Feb 14 18:16:34 MyBookLive logger: ERROR: SafeptInstance(3651): 380c4b0ddf25ed4064b1423f511bb9be: Failed to load Safe-Point Target State
Feb 14 18:16:34 MyBookLive logger: ERROR: SafeptInstance(2554): 380c4b0ddf25ed4064b1423f511bb9be: Failed to load Managed Safe-Point State, Status: NOTCREATED
Feb 14 18:16:34 MyBookLive logger: ERROR: SafeptInstance(189): 380c4b0ddf25ed4064b1423f511bb9be: Safe-Point cannot be loaded
Feb 14 18:16:35 MyBookLive logger: ERROR: SafeptInstance(3568): d1c191ea9a73a7a57567eeab511be6e9: Safe-Point is not allocated - target folder '/media/WDSAFE/d1c191ea9a73a7a57567eeab511be6e9//_WDPROT/WDSAFE/MBLbackup' missing
Feb 14 18:16:35 MyBookLive logger: ERROR: SafeptInstance(3651): d1c191ea9a73a7a57567eeab511be6e9: Failed to load Safe-Point Target State
Feb 14 18:16:35 MyBookLive logger: ERROR: SafeptInstance(2554): d1c191ea9a73a7a57567eeab511be6e9: Failed to load Managed Safe-Point State, Status: NOTCREATED
Feb 14 18:16:35 MyBookLive logger: ERROR: SafeptInstance(189): d1c191ea9a73a7a57567eeab511be6e9: Safe-Point cannot be loaded

 

These errors corralate to the times I access the safepoint in the UI.

 

 

Valued Contributor
whsbuss
Posts: 200
Registered: ‎03-31-2012
0

Re: SafePoint Problems

Fixed all my problems.

 

I had three other instances where a safepoint create failed and left the info on the NAS. Here's what I did in ssh:

 

1. ran mount to find the failed mount points, then ran umount to delete them from the mtab

2. deleted the failed safepoints in /DataVolume/cache/WDPROT/WDSAFE/safepts

 

Then in the webUI under Safepoint I was able to update the failed safepoint (which did complete a full rsync backup). Now all is working well. Set auto-enable and hopefully this will work.

 

Hope this helps others.

 

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