Fixed all my problems.
I had three other instances where a safepoint create failed and left the info on the NAS. Here’s what I did in ssh:
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ran mount to find the failed mount points, then ran umount to delete them from the mtab
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deleted the failed safepoints in /DataVolume/cache/WDPROT/WDSAFE/safepts
Then in the webUI under Safepoint I was able to update the failed safepoint (which did complete a full rsync backup). Now all is working well. Set auto-enable and hopefully this will work.
Hope this helps others.