SOLVED - Can't connect to private share - Windows 7 & Windows XP

Hello, I tried these steps in that post and no luck.

The situation has now gotten worse. I decided to start from scratch and do a factory restore. Now I can’t access ANY private shares. I have tried mapping drives with no luck. Nothing works to access a private share.

This has not been fun at all. I have been messing with getting this up and running for the last 3-4 weeks. I should be enjoying my content now, not still trying to configure it. I don’t want to use public shares because I don’t want my kids to be able to view all content as well as being able to delete files. 

At this point, I don’t know what to do. There aren’t any troubleshooting tools on the MyBook so I can’t determine why there is a problem with credentials.