PC Network not recognising new WD NAS

Hi - I have just purchased a new NAS 3TB - P/n WDBACG0030HCH00 - WD My Book Live - which I have connected to the router -

I already have another WD which is 1.5TB - Product No. WDBAAF0015HBK-00 - WD My Book - connected via a USB Hub. The trouble is when I run WD Smartware, it only recognises the old My Book.

Any suggestions how I can get the NAS to show up?

Kind regards

Hello,

Are you able to access the My Book Live dashboard or public folder?

Am afraid I can’t access anything - system is not seeing it, even though its plugged into the modem/router.