10-24-2012 04:53 AM
i'm begging for the hotfix of this updates...
i cant access my public (it more like the MBL dont give permission to access it)
then i try to make a new private shares, and voila, i cant open it too ( its keep asking for credential password that i didnt made)
all i can access is smartware and timemachinebackup folder.
please, all my data in public folder..
should i put my MBL to shutdown for a momment? cause its like busy all the time, no idle.
is it all problem cause of the firmware update?or some thing else?
its all work before i upgrade the firmware.
10-24-2012 11:29 PM - edited 10-24-2012 11:41 PM
trying using linux diskinternals to recover your data. After the data recovery you might have to factory restore the device to get it back in working order. But I'd suggest contacting WD's tech support.
10-25-2012 06:59 AM
I am using FTP to access all my data on the drive because windows wont let me in as well. Download a program called FileZilla and turn on FTP on the MyBookLive, and you should be able to access all your files on the drive and transfer them whereever you want to.
10-27-2012 04:57 AM
I have just bought and installed new 2tb MyBookLive and I get errors come up when trying to enter any of the setup details!! Infact nothing appears to work in the crappy software!
I can access the software and the drive is visible, but I can't create a user, edit the settings! Enable remote access!!!
EVERYTIME I GET AN ERROR SCREEN!
ERROR - 31550
AND SO ON!
CAN SOMEONE OFFER ANY ADVICE on how to approach this or which route to take so WD give advice.
So far I'm extremely diappointed at how their setup has operated. the software appears to be utterly useless!
The only saving grace is that I can copy files to the drive which is connected to my BT homehu 3.
10-27-2012 04:59 AM
Absolute rubbish so far.
None of the setup software works, so most of what is offered on the box, is **bleep**!
No remote access!
No setup of users!
WD - Start listening to your customers!!!
10-27-2012 10:12 AM
I empathize and sympathize with those who are having problems with MyBookLive. I also faced issues initially with my device, which I bought in September 2012. I wrote to WD Support, and it took almost a month to respond. I thought of returning the product to the vendor and asking for a refund. Then, for some unknown reason, however, the problems went away by themselves.
I have learned (from painful experience) not to upgrade or update any product immediately a new version is released. I am still using the old Firmware version 02.11.09-053 : Core F/W and visiting the forum regularly to see if WD has fixed the bugs before I proceed to install the update. Apparently, from the comments, WD has done nothing.
My advice to those who haven't installed the update, don't! Stick with the old version for the time being if it is working perfectly for you.
Yes, WD should start listening to its customers and keep them posted on what's happening.
10-28-2012 05:58 PM
I had a similar experience as theophilus.
After ordering, but before receiving, my 3TB MBL I read these forums and wondered about returning it unopened.
I decided to try it, but not update the firmware - it came with 02.11.09-053. Thank you guys for this advice.
Initially, it was a dog. Slow, never stopped working the disk and never slept. I had not put much data on it so after a day of this I did full factory restore and low and behold, after that it has behaved itself and performed as I wanted. It also goes to sleep with a nice blue light.
If I steer clear of Windows 8 and file versioning then I don't see any reason to upgrade the firmware in future.
Of course, it is early days for me so maybe I am being too optimistic...
11-27-2012 03:58 AM
After upgrade to this firmware, Twonky media server KEEP RESCAN again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again ....
Please help ...