I empathize and sympathize with those who are having problems with MyBookLive. I also faced issues initially with my device, which I bought in September 2012. I wrote to WD Support, and it took almost a month to respond. I thought of returning the product to the vendor and asking for a refund. Then, for some unknown reason, however, the problems went away by themselves.
I have learned (from painful experience) not to upgrade or update any product immediately a new version is released. I am still using the old Firmware version 02.11.09-053 : Core F/W and visiting the forum regularly to see if WD has fixed the bugs before I proceed to install the update. Apparently, from the comments, WD has done nothing.
My advice to those who haven’t installed the update, don’t! Stick with the old version for the time being if it is working perfectly for you.
Yes, WD should start listening to its customers and keep them posted on what’s happening.
