I so wanna watch videos from my NAS right now before bed… but too scared to loose all 1.8TB of data. Guess I’ll just wait out a week until my RMA one arrives.
It slow down my acces to mybooklive dashboard. i downloaded my both MBL 2T and the other is 3T. Both having the same problems.
I even reboot, reset to factory setting by erasing my files first, but to no avail.
It took very long time to access my dashboard, luckily still can acces my folders but very slow. I have raise the RMA to return both my MBL one by one in order for me to transfer all my files when a new MBL arrives.
I tried to upgrade today, not having read the forums first. I too was stuck at the 10% mark on a hard wired desktop connection. I ended up following the suggestion of closing the browser and reopening it, without power cycling the drive itself. It went from installing to downloading, then back to installing. I had to jump in the shower, but in that time it seemed to work OK, as the first thing I saw was a happy flashing green light again, and then a message that it had updated successfully.
It looks like since I got back tonight and tried it out I haven’t noticed any slower access speeds through the web interface or otherwise yet. Lesson learned, even when the little dashboard says it has an upgrade available don’t do it until looking here first to see just how bad it **bleep** first!
What the WebUI is supposed to do is copy the upgrade file to a specific directory on the MyBook Live and invoke the script that upgrades from file. Seems there is an issue with the WebUI receiving the file from some computers. I dare not try and use the WebUI to send the file over and invoke the update so not I copy the upgrade file to the Public folder and invoke the script directly to cut out the WebUI from the process and this seems to work fine.
When the WebUI gets stuck at 10%, it does not even begin creating a copy of the upgrade file on it’s disc.
SenateX wrote:
The very least they can do is release a new firmware with all these issues fixed, then all of us that had issues with the web UI and the device acting up to update via SSH.
Anyone willing to post a detailed tutorial on how to update with SSH? Just in case they actually do release a fix for this faulty firmware.
I highly recommend anyone with a dead UI or if you have had ANY problems with this drive, if you are still covered by your warranty, call them up ASAP. Tell them you can’t back up your data so they send you a new drive first. Do NOT update the new drive, just copy whatever files you can to it, then send the old drive back. They should send you a pre-paid shipping label.
Got stuck at 10% firmware install. After an hour, I backed up my drive (still angry about having to backup my backup), and then simply reloaded the browser screen. This brought me back to a 10% installing again. Reloaded again, and it didn’t pop up, so I clicked ‘Update’ in the UI, and it downloaded again, and installed properly. Back to working normally.
Me thinks W.D. needs to look at how the WebUI received and processes the update file before invoking the update.
I’m making guesstimates here, but I have witnesed the WebUI process finish and return to the menu BEFORE scripts have completed. I spotted this whenb I was changing access to several shares. The WebUI showed that it has completed but the scripts kept running for about another minute or two.
Following my observations I will no-longer due the WebUI to perform any firmware upgrades.
It would help that W.D. actualy check their scripts as a few posts earlier to this one I’ve highlighted files relating to the web server that drives the WebUI being dumped in the rot directory of the operating system’s partition.
I think that the people at W.D. are aware of some of these bugs but because “it works” thry choose to be lazy and not fix these upgrade script problems. The evidence is quite clear and concrete.
To people experiencing slow Web UI after the recent update: I looked into the error-log of the Apache-server and noticed several “sudo: unable to resolve host MyBookLive” log-entries. I modified the first line: “127.0.0.1 localhost.localdomain localhost” to include MyBookLive like this: “127.0.0.1 localhost.localdomain localhost MyBookLive”, which made the web interface much faster.
I highly recommend anyone with a dead UI or if you have had ANY problems with this drive, if you are still covered by your warranty, call them up ASAP. Tell them you can’t back up your data so they send you a new drive first. Do NOT update the new drive, just copy whatever files you can to it, then send the old drive back. They should send you a pre-paid shipping label.
I’m not sure if anyone has received a replacement drive yet to confirm if replacements will come with the older firmware. Per UPS tracking, I should receive mine tomorrow and I sure hope it will come with the older fw.
I did not get a shipping label with my RMA e-mail and when I asked customer care, I was informed that my RMA e-mail gave me an option to purchase a UPS shipping label at a discounted rate. However, a few hours later, a WD specialist contacted me and requested that I ship the drive to a different address where they can examine it and that is when I was offered a sihpping label. So return shipping is on your dime unless you can get WD’s customer care to send you a shipping label.
oh - and streaming 1080p videos lag significantly whereas before v129 of the firware (v124) there was no problems
edit: thanks for the file location - will try
edit2: yes after updating the file the WEBUI is fast again; thanks!!!
edit3: yes, I can stream to my iphone again - looks like this was the problem with the GUI/streaming lag problem.
I still wouldn’t recommend the update using the webGUI, if you really want to update then download the update file and update manually
for those needing help with editing the file, I used a portable version of winscp; logging into the device via the IP address with usename: root password:welc0me
the navigate to the file location and copy it to your desktop, use notepad to edit it, then copy it back (overwriting it)
Don’t know if any of my observations will be helpful, but here goes.
As I noted before, my update using the Dashboard went OK although after the automatic reboot, the Dashboard did not come up again. Access to the files on the MBL seemed normal. I don’t use remote access or media serving, so I can’t comment on those functions.
After about a day, I rebooted everything and discovered that the Dashboard was still somewhat fundtional, but incredibly slow and somewhat unreliable. The main menu would take 5-8 minutes to load. Selections off the main menu would take 3-4 minutes to load. Once on a submenu screen, however, it seemed to work normally.
I waited another day and did note that Power Savings still seems to work. At least the LED was blue when I first observed it after a couple of days of non-use. Dashboard loaded in about 5 minutes or so. Settings menu option took 4 minutes. I even went to the Update option and did an update check which seemed to work normally. It took about 2 minute for it to tell me that my software was up to date.
I then tried to load Shares menu item and it came back, but with a blank screen. I repeated this and it came up correctly in 3-4 minutes. I tried going back to the Settings menu and it failed with a #30001 error. Something about the network timing out. I repeated the Settings menu selection and it loaded successfully in about 3-4 minutes.
So in conclusion, nothing for me has really changed. This latest firmware update only seems to make the web UI very slow and somewhat more unreliable. I guess the only encouraging thing is that since the web UI does work somewhat, there is the potential to get this problem, whatever it is, corrected with another update.
Just to add, I have enabled SSH and used PuTTY to log in and look around. I’m no Unix/Linux user, but I have some experience with command line computing. I looked at the etc/hosts file and that IP address was on the first line. BTW, can somewhat tell me what text editor to use, and what those commands might be? I’m an old VMS/EDT user…
Someone got an explanation for this in **/var/log/apache2/error.log** …
[Sun Mar 18 23:52:24 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 10023 in /var/www/Admin/webapp/includes/httpclient.inc on line 78
[Sun Mar 18 23:52:26 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 23:52:26 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 23:52:26 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 23:52:26 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 23:52:26 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 23:54:26 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 23:54:26 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 23:54:26 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 23:54:26 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 23:54:26 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 23:56:27 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 23:56:27 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 23:56:27 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 23:56:27 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 23:56:27 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 23:58:27 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 23:58:27 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 23:58:27 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 23:58:27 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 23:58:27 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Mon Mar 19 00:00:28 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Mon Mar 19 00:00:28 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Mon Mar 19 00:00:28 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Mon Mar 19 00:00:28 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Mon Mar 19 00:00:28 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Mon Mar 19 00:01:46 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Mon Mar 19 00:01:46 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Mon Mar 19 00:01:46 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Mon Mar 19 00:01:46 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Mon Mar 19 00:01:46 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Mon Mar 19 00:03:55 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Mon Mar 19 00:03:55 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Mon Mar 19 00:03:55 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Mon Mar 19 00:03:55 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Mon Mar 19 00:03:55 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
HumpMan, I read your words of displair, but I would also love to know why the Dashboard UI on my MBL is quite fast. What would be good is to figure out the difference between NASs. Question is, where to start looking!
OK - so jakobjb’s fix for the ect/hosts file fixes the slow webGUI and the streaming problems - and this error is no longer on the log file
sudo: unable to resolve host MyBookLive
but there are still problems being reported in the log file - anyone have any ideas???
[Sun Mar 18 16:52:03 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 16:52:03 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 16:52:03 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 16:52:03 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 16:52:03 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 16:54:03 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 16:54:03 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 16:54:03 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 16:54:03 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 16:54:03 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 16:56:05 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 16:56:05 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 16:56:05 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 16:56:05 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 16:56:05 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 16:58:05 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 16:58:05 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 16:58:05 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 16:58:05 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 16:58:05 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 17:00:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 17:00:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 17:00:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 17:00:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 17:00:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 17:02:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 17:02:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 17:02:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 17:02:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 17:02:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 17:04:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 17:04:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 17:04:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 17:04:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 17:04:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 17:06:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 17:06:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 17:06:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined offset: 1 in /var/www/Admin/webapp/includes/stringtablereader.inc on line 78
[Sun Mar 18 17:06:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
[Sun Mar 18 17:06:06 2012] [error] [client 127.0.0.1] PHP Notice: Undefined variable: chanPushed in /var/www/Admin/webapp/includes/rssfeed.inc on line 113
If you can give me a few hints on how to capture some text file or log contents for display, I’d be glad to poke around when I can. As I added to my last post, I’m an old VMS/EDT hack, so I know my way around line editors and such, just not Linux ones…