I’m scared. Mine is also stuck at Upgrading 10%
I never had issues in the past… I’m going to follow steps in this thread, hopefully it fixes it. If I loose ANY data I will stop using WD products. You’d think they test these things before a mass roll-out.
Update: My God Jesus…
I almost had a heart attack. Did the method recommended by one of the users (re-update from the red exclimation point) then a reboot, red light. Unplugged for 5 secs then plugged back in. Attempted to ssh after a bit then it reponded but didnt let me in with the pass. So I went to the UI and saw this:
Now it still shows this garbage but I can now access my files and junk…
After a reboot, it shows a blue light for about 15 seconds, then a red light for a good 45 seconds, then no light. At this point I can access my UI and I get this garbage from the pic: http://pastebin.com/nQjQrXND
Clicking the red exclimation does nothing because the text is in the way. I’m going to call them tomorrow ( http://support.wdc.com/contact/index.asp?lang=en) and see if they can send a new one so I can backup to it then send the corrupt-firmware one back. Should still be under warranty from NewEgg Canada. Meanwhile I’ll just leave it on like I have been using it for the past 9 months.
