New Release - Firmware Version 2.10.12-129 for My Book Live (3/14/12)

@ WA_Billy:

They certainly will agree to sending a replacement first and let you return yours upon receipt of the replacement but, only after you give them your credit card information and let them place a hold in the amount of MSRP plus tax for an identical drive. At least that is what happened in my case and I must note that per WD customer care, the replacement currently on its way to me by UPS 2nd day air is not a new replacement but a recertified one. In most cases, you are required to pay the shipping charges to ship the faulty drive back as well.

Edit: I should have mentioned earlier that upon receipt of your faulty drive, the hold on your credit card will be released and the remaining warranty on your original drive will be transfered to the replacement within 60 days.