NOTICE: WD2Go.com and WDMyCloud.com users are reporting that connections

NOTICE: WD2Go.com and WDMyCloud.com users are reporting that connections to devices are slow or unavailable.

WD is actively investigating this issue and is hoping to have the problem resolved soon.  We are sorry for the inconvenience.

I just went into that link and your last update is only to apr 9 - please update the status page.

This is becoming an all too regular occurrence!

That link goes to a white page with this text:

An error occurred while processing your request.

Reference #97.474b9140.1398248072.d553f2

WD has investigated these reports and have validated that users are able to login to the WD2go.com / WDMyCloud.com web sites for remote access to their devices. 

Some users may need to restart their devices if they are unable to login. 

We apologize for any inconvenience.